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Cancellation & Changes

Cancelling an Order - Same-day orders are processed immediately, and usually cannot be changed. Due to the urgent nature of delivered products we are unable to cancel or change orders already in process at the retail location, in route, or delivered. To cancel or change an order that has not been processed, please call: 1-855-73PARTY (1-855-737-2789).

Do you do Returns? Flat Mylar & Latex Balloons (Including Gender Reveal Confetti Balloons)? - Due to the delicate nature of these products, we do not accept returns.

Defective Balloons - In cases where balloons appear defective, GoGo Balloonz will replace the balloons at no cost if the following conditions are met:

  1. Customer advises GoGo Balloonz of the problem within 2 days of delivery.
  2. The defective balloons are on site and available for pick-up when the replacement balloons arrive.
  3. The balloons were not transported from their original delivery location.

Payment Options

We accept the following payment methods:

  1. Visa
  2. MasterCard
  3. Discover Network
  4. PayPal - Website orders only
  5. American Express
  6. Cash- Retail location orders only
  7. Check- Retail location orders only
  8. Or stop by our retail location:
    210 Town Place
    Fairview ,TX 75069
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